Privacy Policy

This Privacy Policy describes how GMD Holdings LLC and/or Marvel Grip collects, uses, shares and protects personal information from and about you. This Privacy Policy applies to GMD Holdings LLC and/or Marvel Grip's online services and applications, including but not limited to our website and mobile app. By using the Marvel Grip and any other GMD Holdings LLC website and/or mobile app, you consent to the terms of this Privacy Policy, including but not limited to our methods of collection, use and sharing of information that is described herein. We may change, update or add to this Privacy Policy at any time, so we encourage you to review it periodically.

This Privacy Policy also describes options you have about how GMD Holdings LLC and/or Marvel Grip collects and uses your personal information. You may exercise these options at any time.

If you have any questions about this GMD Holdings LLC and/or Marvel Grip Privacy Policy, please contact us at support@gmdholdingsllc.com.

HOW WE COLLECT INFORMATION

1. PROVIDED DIRECTLY BY YOU

When you use our website, GMD Holdings LLC and/or Marvel Grip may ask you to provide us with one or more of the following:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number
  • Your credit/debit card number and expiration date
  • Your date of birth
  • Your gender
  • Your personal interests

If you choose not to provide the requested information, GMD Holdings LLC and/or Marvel Grip may not be able to provide you with services or information.

2. Automated Collection

GMD Holdings LLC and/or Marvel Grip may collect information about the device you use to access our website or mobile app, such as your computer's IP address, your browser type, your operating system and other technical information. Our mobile app may also collect information about your location, if enabled.

The marvelgrip.com website uses cookies, web beacons, pixel tags or other tracking technologies to receive and store certain information, such as the pages you view, the features you use, the links you click, and when you open or click a link in a message from us. These tracking technologies will help you navigate the website and enhance or personalize your online shopping experience. They may be used to generate the ads you see on the marvelgrip.com website and on other websites.

You can set your browser to not accept cookies or to notify you when you are sent a cookie, which will give you the option to decide whether or not to accept a cookie.

GMD Holdings LLC and/or Marvel Grip may combine the information obtained through automated collection with personal information that you have provided to us directly, and use it as described in this Privacy Policy.

HOW WE USE INFORMATION

GMD Holdings LLC and/or Marvel Grip may use the information that we collect from and about you for any or all of the following:

  • To send you information about products, sales and promotions (subject to your option to opt-out)
  • To enhance your shopping experience
  • To process and fill an order, return or exchange
  • To send you e-mails or text messages to confirm an order status
  • To learn more about your shopping preferences
  • To improve the effectiveness of our website and mobile app
  • To address problems with or improve our products and services
  • To conduct research on and analyze trends and statistics
  • To protect the security or integrity of the website and mobile app
  • To prevent fraud
  • To contact you
  • For legal purposes, such as to assist law enforcement or respond to legal inquiries

You always have the choice not to receive promotional e-mails from us, and you can opt out by contacting our customer service department at support@gmdholdingsllc.com or unsubscribe to e-mails via the opt out link included in each promotional e-mail. It may take up to 7 days to process your request, during which time you may continue to receive communications from us.

If you change your mind, you can start receiving e-mails from us again by changing your preferences in your online account or by contacting our customer service department at support@gmdholdingsllc.com.

Please note that when you make an online purchase from GMD Holdings LLC and/or Marvel Grip, we will confirm your order status and shipment of the products by e-mail, even if you have opted out of receiving promotional e-mails. We may also contact you by e-mail with questions regarding your order.

HOW WE SHARE INFORMATION

GMD Holdings LLC and/or Marvel Grip may share the information that we collect from and about you for any or all of the following:

  • With companies that provide support services to GMD Holdings LLC and/or Marvel Grip, in order to manage customer information and perform services on behalf of GMD Holdings LLC and/or Marvel Grip, including but not limited to running promotions, filling orders, processing payments, sending communications to our customers and conducting surveys. GMD Holdings LLC and/or Marvel Grip prohibits all of these support service providers from making any further use or disclosure of your information for any other purpose.
  • With law enforcement or government authorities in order to comply with laws or regulations or in response to a valid subpoena, order or government request.
  • With law enforcement in order to protect the rights, property or safety of GMD Holdings LLC and/or Marvel Grip or others.
  • With legal personnel to enforce our Terms & Conditions and other agreements.
  • We may share aggregated anonymous data (information that does not identify a specific individual) with third parties for lawful purposes.
  • In the case of a sale or other transfer of some or all of our business, we may transfer the your information to the buyer or transferee as part of the transaction.
HOW WE PROTECT YOUR INFORMATION

GMD Holdings LLC and/or Marvel Grip wants to provide you with a safe website experience. We maintain administrative, electronic and physical, safeguards to protect your personal information. When you provide us with personal information on the website or through the mobile app, we use industry standard methods to protect your information as it is transmitted to us. However, no Internet website or system is completely secure, and you are responsible for taking reasonable steps to protect your personal information.

UPDATING YOUR INFORMATION

You can access and update your personal information by logging into your account and editing your personal information in your account profile. In the alternative, you can contact our customer service department at support@gmdholdingsllc.com and request that changes be made. Please note that any such request to update your personal information may take up to 7 days.

PRIVACY OF CHILDREN'S PERSONAL INFORMATION

GMD Holdings LLC and/or Marvel Grip is committed to protecting the privacy and safety of children in connection with online activities. We do not knowingly request or collect personally identifiable information online from anyone under the age of 13. Our website is a general audience site and is not targeted to or intended for use by children.

CALIFORNIA PRIVACY RIGHTS

Your Rights under the CCPA

Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:

• The right to notice. you must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

• The right to access / the right to request. The CCPA permits you to request and obtain from the Company information regarding the disclosure of your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.

• The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell your Personal Data to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section or web page.

The right to know about your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

  • The categories of Personal Data collected
  • The sources from which the Personal Data was collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom We share Personal Data
  • The specific pieces of Personal Data we collected about you
  • The right to delete Personal Data. You also have the right to request the deletion of your Personal Data that have been collected in the past 12 months.

The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer's rights, including by:

  • Denying goods or services to you
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to you
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

In order to exercise any of your rights under the CCPA, as a California resident, you can fill out the Personal Data Request form or call us Toll Free at 800-821-7930.

Our dedicated Customer Service team will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

DO NOT SELL MY PERSONAL INFORMATION

We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented in our Privacy Policy under Information About Third-Party Cookies and Interest-Based Advertising.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

MOBILE TERMS OF SERVICE

The GMD Holdings LLC and/or Marvel Grip mobile message service is operated by GMD Holdings LLC and/or Marvel Grip. Your use of the Service constitutes your agreement to these terms and conditions. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to GMD Holdings LLC and/or Marvel Grip’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GMD Holdings LLC and/or Marvel Grip through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GMD Holdings LLC and/or Marvel Grip. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GMD Holdings LLC and/or Marvel Grip mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email support@gmdholdingsllc.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

LINKS TO THIRD PARTY WEBSITES

The marvelgrip.com website may contain links to other sites, which may have privacy policies that differ from this one. We are not responsible for the content or practices of any linked third party website. You should always review the privacy policy of any site that you access through our website.

CONTACT US

For questions about this Privacy Policy, you can contact us as follows:

GMD Holdings LLC
ATTN: Customer Service
PO Box 1765
New York, NY 10021