Returns & Exchanges

You may return any item purchased from MarvelGrip.com for refund or exchange for any reason within 30 days, provided the item is unused and in its original packaging. Only items purchased from MarvelGrip.com can be returned through this process.

EASY RETURNS:

• Please complete the Returns & Exchanges Form located on the website and follow the instructions on the form.

• Customers are responsible for return shipping fees, unless otherwise instructed by a member of the GMD Holdings, LLC Customer Service team.

QUICK EXCHANGES:

• For exchanges, please fill out the Returns & Exchanges Form.

• For exchanges, customers are responsible for shipping costs associated with product return. GMD Holdings, LLC will pay the cost of shipping the replacement merchandise.

GMD HOLDINGS, LLC RETURN & EXCHANGE POLICY COMPLETE DETAILS:

• Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase.
• All products being returned must be returned in original, unopened packaging and must not be used. GMD Holdings, LLC reserves the right to decline a return request on opened, used merchandise that is not in a condition deemed acceptable.
• Customers are responsible for shipping the item back to GMD Holdings, LLC prior to any refund being issued. Customers are also responsible for shipping costs associated with product return.
• For exchange requests, customers are responsible for shipping costs associated with product return. GMD Holdings, LLC will pay the cost for shipping of the replacement merchandise.
• GMD Holdings, LLC cannot be responsible for lost or missing packages and recommends that customers place tracking numbers on returned merchandise.
• Please ensure package is being sent to correct address for all returns and exchanges:

All packages must have the order number clearly labeled on the outside of the package or on a sheet of paper within the package. You may include the order number in the return address, as shown above. Shipments received without the order number on the package will be returned to the sender.

Returns will be processed within 10 business days of arrival at our warehouse. GMD Holdings, LLC Customer Service will send an email notification once your refund has been processed. Please allow up to 14 days for your refund to appear on your bank statement, as bank processes for applying credits vary by institution. Please note that refunds will be issued to the original method of payment.

This policy does not cover normal wear and tear that results from the use of our products.

Returns and exchanges of items that were not purchased through MarvelGrip.com cannot be returned through these processes. Please contact the original retailer of purchases for instructions on exchanges and returns.